Service Administrator
Summary
Title: | Service Administrator |
---|---|
ID: | 1315 |
Department: | Service |
Location: | Broken Bow, NE |
Description
At Plains Equipment Group, we recognize that the key to our success is maintaining a strong service department. The Service Administrator is integral to the success of the department, maintaining accurate and on-time records and reports relative to the service department’s operation.
In this position you will:
- Field and direct internal and external customer inquiries to the Service Department
- Open work orders and track them through to closure and invoicing
- Maintain the service library with current information
- Maintain Service Department files and records
- Update customer profiles with equipment, repair information, and hours from the customer work orders
- Maintain accessories and supplies and prepare replenishment orders
- May prepare Service Technician efficiency reports
- Assist customers with billing questions and invoice inquiries
Requirements:
- Basic knowledge of accounting practices
- Ability to work in a fast paced multi-faceted environment
- Ability to use standard desktop applications such as Microsoft Office
- General knowledge of mechanical terms is preferred
- High School Diploma; Associate Degree preferred
To apply please visit the career section on our website at www.plainsequipmentgroup.com.
EOE
This opening is closed and is no longer accepting applications